---
title: "Contact us"
url: "https://paidline.com/contact/"
markdown_url: "https://paidline.com/contact.md"
description: "Contact PaidLine by email. Pick the right inbox (Support, Billing, Legal & privacy, or general) and get a reply from a real person, usually within one business day."
last_updated: "2026-10-19"
site: "PaidLine (Staging)"
---

# Talk to a person at PaidLine

Pick the inbox that matches what you need and a person will answer. We don’t use ticket forms, so you can just email us and keep the thread.

Most questions are already answered. Setup, calls, payouts, privacy — the help center covers all of it.

[Search the help center →](https://paidline.com/help.md)

## Not sure who to write to?

Pick what it’s about and we’ll point you at the right inbox.

## Where to write

Four inboxes, so your message lands with the people who can act on it.

### Support

Anything to do with your number or your calls.

- Calls not connecting or forwarding
- Greetings, availability and rates
- Dashboard and account access

support@paidline.com

### Billing

Anything with money attached.

- Payouts, earnings and transaction history
- Refunds and disputed charges
- Subscriptions, invoices and receipts

billing@paidline.com

### Legal & privacy

Our policies, and your data rights.

- Copies of your data, or deletion requests
- Questions about any policy or clause
- Law enforcement and formal notices

legal@paidline.com

### Everything else

Not sure which inbox? Use this one.

- Partnerships and press
- Feedback and feature requests
- Anything that doesn’t fit above

hello@paidline.com

## What to include

A first reply that solves it beats three that ask questions. Where it applies, tell us:

- Your name and PaidLine number
- What you expected to happen
- What happened instead
- When it happened, with rough times
- The phone and network you were on
- A screenshot, if there was one to take

**We reply within one business day.** Legal and law enforcement requests are handled in the order they arrive and may take longer.