Will callers be able to see my real number?
⬅ Back Help Center Will callers be able to see my real number? No — callers will never see your real phone number when they contact you through PaidLine. Privacy is built into every part of the PaidLine system.When someone calls your PaidLine number, the call is securely routed through PaidLine’s network, which masks both […]
Are payments and payouts processed securely?
⬅ Back Help Center Are payments and payouts processed securely? Yes — PaidLine’s entire payment and payout system is built on bank-grade, PCI DSS Level 1 compliant infrastructure — the same level of security required by major financial institutions to protect both callers and professionals.When a caller adds a credit or debit card, that information […]
Can I change my primary number once it is verified and associated with my PaidLine account?
⬅ Back Help Center Can I change my primary number once it is verified and associated with my PaidLine account? Yes — you can update the primary phone number linked to your PaidLine account if your primary number changes.To maintain account security and ensure uninterrupted call routing, all primary number changes must be processed by […]
Can I change the email address associated with my PaidLine account?
⬅ Back Help Center Can I change the email address associated with my PaidLine account? Yes — you can update the primary email address linked to your PaidLine account at any time. To ensure account security, all email changes must be processed through our support team. Simply contact support@paidline.com from your existing account email and […]
Can I record a conversation?
⬅ Back Help Center Can I record a conversation? For privacy reasons, PaidLine does not offer or support built-in recording features. If you ever wish to record a call for your own purpose, you must use a third-party call recording tool or service — and it is your responsibility to ensure full compliance with applicable […]
Are conversations between Pros and Clients recorded?
⬅ Back Help Center Are conversations between Pros and Clients recorded? No. PaidLine does not record or store any phone conversations between Pros and their clients. Privacy and confidentiality are core principles of the platform. Calls are transmitted privately, and no audio is recorded by PaidLine for calls between Pros and their clients. Only limited […]