The rules behind every paid call.
PaidLine handles the phone number, the payment, and the routing so experts and callers can focus on the conversation. These are the documents that govern all of it — what we collect, how billing works, and what’s allowed on the platform.
Three promises sit underneath every document on this page. If one of them ever seems to contradict a policy, tell us — we’ll fix the policy.
Your number stays private
Calls, messages, and video route through PaidLine. Experts never see a caller’s personal number, and callers never see the expert’s.
The price is on screen first
Per-minute, per-call, and per-message rates appear before anything connects. You’re billed on the rate you agreed to — no hidden fees, no surprise charges.
Misuse gets acted on
We enforce the Acceptable Use Policy, review reports, and remove accounts that put callers or experts at risk.
The documents
Each one shows its own last-updated date