Help Center

In addition to my rate, do callers have to pay any fees when they call my PaidLine number?

In addition to your per-minute rate, callers are charged a flat $1 connectivity fee per call. This small connectivity fee helps cover secure payment processing, call handling and privacy, and system infrastructure, ensuring a reliable and professional calling experience.


PaidLine is fully transparent about pricing — there are no hidden fees or surprise charges. Before every call connects, callers are clearly informed of your per-minute rate and the $1 connectivity fee. They must confirm these terms before authorizing payment and connecting with you.


This ensures that both you and your callers always know exactly what will be charged and that every transaction remains simple, predictable, and trustworthy.


Pro Tip: When promoting your PaidLine number, consider mentioning that your rate is “plus a small connectivity fee.” Transparency builds trust and reduces confusion for first-time callers.


At a Glance:


• Callers pay your per-minute rate + a $1 connectivity fee per call.
• All fees are disclosed and confirmed before connection.
• No hidden charges or surprise costs.
• Connectivity fee supports secure processing, privacy and reliable call routing.
• Clear, upfront pricing for both you and your callers.


Can't find what you're looking for?

Send us an email. Please email us your name, phone number, problem/issue and availability Mon – Fri 9am – 5pm EDT.