Help Center
How do I permanently delete my PaidLine account?
You may permanently delete your PaidLine account at any time. The process differs slightly depending on whether you have a free Caller account or a paid Pro account.
Deleting your account permanently removes all your data — including your PaidLine number, call history, payment or payout records, and account settings — in accordance with PaidLine’s data-retention policy. Once deleted, your information cannot be recovered.
For Free Caller Accounts (Users Who Call Professionals):
If you use PaidLine as a caller to connect with professionals, you can close your account by emailing [email protected] from the same
email address linked to your account.
After your request is verified, PaidLine will permanently delete your account and associated data — including call logs, payment details, profile information, etc.
You can return to PaidLine anytime by creating a new account, but past data and saved payment methods will not be restored.
For Paid Pro Accounts (Users Who Receive Paid Calls):
If you’re a PaidLine Pro, you can request to permanently delete your
account by contacting [email protected].
account by contacting [email protected].
Before sending your request:
1. Confirm that all pending payments and payouts have cleared.
2. Download any data or records you wish to keep.
Once deletion is confirmed, your PaidLine number, call records, payout data, customer history, and all account settings will be permanently erased and cannot be restored.
If you decide to rejoin later, you’ll need to register as a new user and may need to select a new PaidLine number.
Want to Take a Break Instead?
If you’re not sure about deleting your account permanently, you can switch to a free plan or pause your subscription instead.
This keeps your data and settings safe in case you decide to reactivate later (note: your original PaidLine number may not be available after a certain period, subject to PaidLine’s current policies).
At a Glance:
• Contact [email protected] to delete your account
• Deleting you account is permanent and irreversible
• Ensure all payments and payouts are complete before deletion
• Download any information or data you wish to keep before deleting your account
• Consider changing your subscription to a free plan instead
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