You set the hours. PaidLine handles the rest — including telling callers when you're not available, without exposing your real schedule or contact info.

Where to set it

Dashboard → Your Number Settings → Availability. (Or use the availability toggle on the dashboard home for one-click changes.)

What you can configure

  • Scheduled days and hours — e.g. Monday–Friday, 9 AM–5 PM in your timezone
  • Lunch breaks, recurring focus blocks — split availability within a day if needed
  • Available/Unavailable toggle — overrides your schedule instantly for ad-hoc breaks
  • Vacation mode — extend Unavailable for a date range

What callers experience off-hours

Callers reaching your PaidLine number outside your available hours hear a friendly automated message letting them know you're not available and inviting them to try later. If voicemail is enabled, they can leave a message — but they're never charged for a call that didn't connect.

The toggle vs. the schedule

The toggle is the override; the schedule is the default. Toggle Unavailable for an unexpected interruption (school called, dog vomited, head down on a deadline) — your scheduled availability stays intact and resumes when you toggle back. Use scheduled availability for predictable structure; use the toggle for in-the-moment flexibility.