Outbound calls are first-class PaidLine calls. Same billing, same privacy, same convenience for the client. The use cases:

  • Following up on a missed call
  • Scheduled callbacks when you agreed to call them at a specific time
  • Check-ins with returning clients
  • New consultations with someone you've spoken to before

How to initiate an outbound call

  1. Find the client's unique extension in Dashboard → Calls → Call History.
  2. Dial your own PaidLine number from your verified forwarding phone.
  3. Enter the extension when prompted.
  4. PaidLine routes you directly to that client.

Or skip the extension step entirely by saving the client's vCard to your phone after your first call. Future outbound calls are a single tap on the saved contact.

What the client experiences

  • Their phone rings with your PaidLine number as caller ID (never your personal number)
  • They accept and confirm your rate just like an inbound call
  • If they have a saved payment method, PaidLine charges it automatically — no friction
  • If they want to use a different card, they can switch before connecting
  • Call connects, billing starts after the 30-second grace period

Why this matters

Without outbound, every paid interaction would require the client to remember to initiate. With outbound, you can run a real consulting practice — scheduled callbacks, proactive follow-ups, time-sensitive check-ins — all billed normally and all with privacy preserved.