Privacy and confidentiality are core principles of the platform. We've architected the system so no one — not the team, not the infrastructure — can listen to a call.

What is not captured

  • Audio of the conversation
  • Transcripts
  • Any content from the call itself

What is captured

  • Call metadata only — the time the call started, how long it ran, and the per-minute rate at the moment of the call
  • Billing/payout records — the gross amount, the platform fee, and the net to the Pro
  • The two phone numbers involved (encrypted and not exposed to either party)

This metadata is the bare minimum required to bill the caller, pay the Pro, and produce statements for both sides. Nothing more.

If you want to record

If you ever want to record a call for your own purposes — a paid session you want to reference later, for example — you can do so with third-party tools. But it's your responsibility to follow applicable consent laws. See Can I record a conversation? for the full breakdown.